Follow up with every lead automatically
Write a branded email once, drop in merge fields, and let 1Chime send it the moment a lead comes in or moves stage. Real delivery, open tracking, and automatic bounce suppression — all inside your CRM.
{{firstName}}{{firstName}}, thanks for reaching out about {{interest}}. Someone from {{company}} will be in touch shortly.Personalized emails with a live preview
Build reusable email templates with {{variable}} merge fields for any lead detail — name, company, interest, you name it. A live preview renders the message with real sample values as you type, so what you write is exactly what your lead receives.
- {{merge}} fields pull straight from the lead record
- Live preview — no test sends to check formatting
- Reuse one template across many automations
{{firstName}}{{firstName}}, thanks for reaching out about {{interest}}. Someone from {{company}} will be in touch shortly.Sent on the CRM events that matter
Connect a template to a CRM event and 1Chime takes it from there. A new lead lands — the welcome email goes out. A lead moves to a stage — the right follow-up fires. No one has to remember to hit send.
- Trigger on new-lead created or a pipeline status change
- Each automation sends a chosen template automatically
- Turn automations on or off whenever you need
Real delivery through a real ESP
Emails go out through Resend, a dedicated email service provider — not a hand-rolled SMTP relay. That means proper delivery handling and the feedback signals you need to keep landing in the inbox.
- Delivery powered by Resend
- Delivery and open events recorded per email
- Built to keep your sender reputation intact
See opens, auto-suppress bounces
Track delivery and opens for every automated email, so you know your follow-ups are landing. When an address bounces or marks you as spam, it's added to a suppression list and skipped on every future send — automatically.
- Open and delivery tracking per email
- Bounced and complained addresses suppressed automatically
- Protects your domain's deliverability over time
Set it up once, run it forever
Three steps to turn lead activity into automatic follow-up email.
Write a template
Compose your email and drop in {{merge}} fields. Watch the live preview fill in real values as you go.
Pick a trigger
Choose the CRM event — a new lead or a status change — that should send this template.
Let it send
1Chime delivers through Resend, tracks opens, and quietly suppresses any address that bounces.
What automation means here — straight up
Today this is email: a CRM event sends a template through a real ESP, with tracking and suppression handled for you. It is not a multi-step visual workflow builder, and it doesn't branch or include WhatsApp messages. WhatsApp goes out from the shared inbox and broadcasts. We'd rather tell you exactly what ships.
Email automation, answered
Start free for 15 days
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